A person getting their car repaired at an auto shop is an example of which type of customer?

The scenario describes a person who is having their car repaired at an auto shop, which indicates they are an external customer. External customers are individuals or entities that purchase services or products from a business but are not part of the organization itself. In this case, the car owner is seeking a service from the auto shop but does not work there or have any internal relationship with the shop's operations.

This distinction is crucial in customer service and business contexts, as external customers often drive sales and revenue for a business, while internal customers are typically employees or departments that depend on one another for services or products within the organization. The other options, such as service customer or registered customer, do not specifically define the relationship of a consumer obtaining services from an external business entity as clearly as the term "external customer" does. Thus, identifying this person as an external customer accurately reflects their role in the transaction.